COVID CARE QUALITY ASSURANCE SCHEME
Due to the Covid pandemic Adventure 360 has taken every precaution to look after the health & safety of our customers and ourselves.
We have followed the Government social distancing guidelines and our awarding bodies, Water Skills Academy, we have put strict social distancing measures in place. We have kept our group sizes to a maximum of 5 (6 inc instructor), all equipment is cleaned after each session. sanitiser is available, all registration paperwork/forms are now emailed.
If you are concerned about Covid & our activities please feel free to speak with us at any time (07887684104) or email us. firstname.lastname@example.org, we are happy to help.
We will see you on the water and trails soon, stay safe and keep moving.
Charity Challenge - South West Coast Path
Unfortunately we have had to put our charity run, the South West Coast Path Challenge on hold until further notice, all donations should have now been refunded.
We will update on the challenge or alternative challenge soon.
Introductions from our awarding bodies, The WSA - Water Skills Academy
The COVID-19 Pandemic has led to unprecedented challenges for everybody who lives and works in the Nations of the United Kingdom. Focusing primarily, on protecting our loved ones, communities and ensuring the NHS has the capacity to care for those in need. We now face the challenge of attempting to return to normality, whilst ensuring the Virus is kept well under control. Our return to business, therefore, must be managed.
The unprecedented nature of the situation has meant that we are all faced with a barrage of complicated and, often-conflicting messages from the media, government and other organisations, as they attempt to make sense of the developing situation and advise us how to ‘do’ our business. Moreover, we have to expect that this advice will continue to change as our understanding of the COVID-19 Virus grows. This presents a significant challenge for the Adventure Tourism Industry, due to the sheer diversity of activities it involves. COVID-19 not only affects our business and activity procedures, it also impacts on the ways we deal with incidents and accidents as many ‘standard techniques’ involve close contact and as such present risks; this adds yet more complexity.
As well as understanding the new ways of ‘doing’ our business, we are faced with ensuring our workforce, customers and the communities we work in have confidence that we are acting responsibly to keep them safe.
The conflict between the need to return to business and the need to wait for clear guidance is causing significant concern in the Adventure Tourism Sector. This is inevitably leading to some operators choosing to ‘knee jerk’ back into business, this potentially risks:
- The safety of our staff and clients.
- The reputations of our business and the industry as a whole.
- A loss of trust and goodwill in communities.
- Contributing to a resurgence of the Virus.
THE COVID CARE QUALITY ASSURANCE SCHEME
The Covid Care Quality Assurance Scheme has been developed alongside industry and insurance experts and is designed to:
- Provide a clear framework to allow operators to assess their business activities to minimise the risks presented by COVID-19.
- Provide a library of credible information sources, pertinent to various parts of the industry.
- Be adaptable to meet the differing needs of a diverse industry.
- Be flexible to allow for changes in advice.
- Provide a recognisable brand to increase staff, customer and community confidence.
ABOUT THE COVID CARE QUALITY ASSURANCE SCHEMEThe CCQA Scheme is designed to follow a common sense progression to get you back to business. It is designed to get you to consider the whole of your business operations in a common sense way.
To help staff and customers to have confidence in our business we need to fully involve them, to do this we must:
- Assess – what we do.
- Agree – things with those involved.
- Educate – those affected.